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Category : Customer Happiness

16 January 2017
Customer Happiness
customer satisfaction survey

How to make the most out of a customer satisfaction survey

Learning how to solicit and utilize customer feedback is a crucial part of any customer retention strategy. Nevertheless, putting together an effective and useful customer satisfaction survey isn’t as straightforward as you might think. Why an effective customer satisfaction survey matters Learning how customers perceive and interact with your product, brand, and company is invaluable […]

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